need some help plz =) lineage 2 official

]Hello there....
New here .......glad to play with you all... playing now in victory server and tried the motherland too...
First of all i don't know why i couldn't post it in problems & support but i didn't know.  =)

Second: my problem is about something like bug or i don't know what you call it but
every time i use numbers ( game's numbers ) it crashed !!!
example:
- I want to put something in warehouse ok, if it just one it's fine but if more means the game will shows the (numbers window) and i should write the number of what i want to save it in warehouse ... so i put 3 for example and click ok, it crashed directly after pressing ok !!!
- the same with free weapons whom i had it from the newbie man ... i want to exchange the coupon so the game show list of the weapons and in the end of it there is the number of how many ... so i leave it like it self - it means 1 - and i click ok...
it crashed after the OK ...
- the same happened if i want to buy anything  from the armor & weapon shop cuz i have to put the number ..

- i tried the ( full check ) i got nothing then i tried to delete all the system file and did the full check again and i got nothing too.
- it's fine with me with weapons && but about warehouse it's so stupid if i want to put every single steam in one by one =)

Thank you for your attention and i hope i didn't bother you at all ...good luck.  --V--

I'm trying now to download MSXML SP3
i hope its up to date ...cuz mine is win 7 SP1 32bit

AND here there is one of the guys had the same problem 100%

".... Hello!! I have a problem with the game, like everything well, but when trying to buy something in the grocery shop or main shop crashes my game and I have this report

Assertion failed: SUCCEEDED( hr ) [File:.\XML\XMLDocument.cpp] [Line: 155]

Has anyone had or has the same problem as me?
I would add that I play on a laptop to Windows 7.
Once on some server, people had a similar problem is a server admin added some dll file .Please help....."