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Sensitiv
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« on: October 27, 2014, 08:57:58 PM »
Probably stupid question but I can't find the info anywhere. I have an account on rpg that's like 4 years old. I managed to login but it's asking me for my secret word. Any way to find it somewhere / reset it please? Thanks :]
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WildRose
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« Reply #1 on: October 27, 2014, 09:26:04 PM »
submit ticket.
you`ll find that your account was probably banned but if you dont panic and ask, they`ll unban and also reset password and safe word
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Sensitiv
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« Reply #2 on: October 27, 2014, 09:50:08 PM »
Ah ok Smiley Thank you Smiley
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Scubba
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« Reply #3 on: October 28, 2014, 12:18:44 AM »
also you can try magic word 'scubbaisawesome' it may work
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Poissie
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« Reply #4 on: October 28, 2014, 04:20:24 PM »
You choose your own secret word the first time when you log on ur acc on site. If you forgot it write to support but for your good write it down somewhere for next time
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WildRose
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« Reply #5 on: October 28, 2014, 04:59:01 PM »
Quote from: Poissie on October 28, 2014, 04:20:24 PM
You choose your own secret word the first time when you log on ur acc on site. If you forgot it write to support but for your good write it down somewhere for next time


We waren`t here logging in on the site when secret word was implemented, and the first time we logged in since we came back we were asked to say what the secret word was, not to set it up.
After I wrote to support they reset it, and I got to set it by myself. I`ve got it written down somewhere now... Sound advice Smiley)
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Sensitiv
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« Reply #6 on: October 28, 2014, 08:14:52 PM »
Quote from: WildRose on October 28, 2014, 04:59:01 PM
Quote from: Poissie on October 28, 2014, 04:20:24 PM
You choose your own secret word the first time when you log on ur acc on site. If you forgot it write to support but for your good write it down somewhere for next time


We waren`t here logging in on the site when secret word was implemented, and the first time we logged in since we came back we were asked to say what the secret word was, not to set it up.
After I wrote to support they reset it, and I got to set it by myself. I`ve got it written down somewhere now... Sound advice Smiley)



What she said! Anyway yes all fixed. :] Thanks Poissie for the info though
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