It is obvious that your account and your e-mail is hacked, only thing you can do atm is try to recover email password. Depends of email you should have security question or sms service. And you for sure have to write a ticket to support. But first try to recover e mail pass to see whats up with your character. If you need any help with ticket i can support you but thats all from me.
I wonder to know why those days many peoples are getting hacked by email and password.. Rpg have some problem with some type of emails?
What type of emails are getting hacked? Gmail only?